Job Description

• Responsible for day-to-day coordination of agency activities and client contact
• Builds strong/lasting relationship with clients
• Help clients achieve marketing objectives
• Successful track record in creating, and building, valuable client relationships 

Responsibilities:

Internal

• Familiarity with and adherence to agency financial and operating procedures and policy
• Supports the team in development of plan and strategy
• Reviews all materials before client presentations/final production
• Maintains accurate records of client expenditures, time utilization, billing information, client contacts
• Prudent use of agency resources
• Assists team with SOWs, financial reports, and invocing
• Keeps supervision informed of/involved with client activities/problems
• Handles special projects as assigned
• Undertands FDA submission and VEEVA protocols

External

• Develops in-depth expertise in client’s business, compettion, and markets
• Builds rapport and credibility with client based on trust and expert counsel
• Involves account team in client contact to the extent of client needs and profitability
• Organizes/spearheads client presentations
• Obtains client approval of media production estimates
• Stays alert for opportunities to grow client business and billings

Measures of Accountability:

• Satisfactory levels of gross income/profitability on assigned accounts
• Cooperative relationships within the account team and with supervisor
• Client satisfaction with agency support in achieving marketing objectives
• Work completion within budget and time parameters 

Qualifications Include:

• 3+ years of healthcare agency launch experience  – pharmaceutical, medical device, diagnostic, health & wellness, institutional
• Passion for progressive marketing regardless of channel
• Drive to excel and grow within the account management field
• Strong attention to detail and self-accountability
• Strong proofing skills
• Organizational skills with the ability to manage multiple projects on time
• Strong knowledge of Microsoft Office (Word, Excel and PowerPoint)
• Experience working with project management platforms (i.e. Workamajig)
• Good communicator
• Analytical skills to identify implications from marketing data and budgets
• A creative thinker with a passion for generating great ideas on behalf of our clients
• An articulate, friendly, “whatever-it-takes” attitude, along with a strong work ethic