Account Director, Health & Wellness

You are a leader that demonstrates passion for health and welnness inclusive of the pharmacetuicl (with strong knowledge specialty, orphan, 505b2 segments), biotech, medical device, diagnostic, institutional, heath/wellness, retail, and alternate site channels. You’re a driver of growth for your clients’ businesses. You own the client financials,  client development and overall organic growth for the business. Your focus is on driving our clients’ business and brand through inspiring, groundbreaking solutions. You are seen as the overall relationship lead by the client’s leadership.

YOUR RESPONSIBILITIES:

CLIENT MANAGEMENT

  • Passionately defends, grows and manages client(s)
  • Responsible for business leadership, marketing plans, SOWs, and for leading the agency through an understanding of client marketing and business context
  • Develops innovative programs and initiatives that improve the agency’s – and clients’ — performance and profitability
  • Allocates resources creatively, balancing client needs with profitability

RELATIONSHIP LEADERSHIP

  • Ensures the agency operates on a solid foundation by building strong, impenetrable executive client relationships through business and marketing acumen
  • Possesses a superior understanding of clients’ business issues, marketing, industry, competitors, brands, and uses these insights to help clients to articulate their needs, and the agency to propose groundbreaking solutions
  • Communicates powerfully, is credible and engenders trust with clients
  • Is constantly attuned to the evolving needs of the client
  • Is trusted to lead on behalf of clients and is viewed as an exceptional leader by agency colleagues
  • Resolves conflict easily and quickly, reducing organizational and interpersonal issues
  • Is deeply engaged in development of account team and other department teams

STRATEGIC DEVELOPMENT

  • Lead all marketing aspects of plan development and partner with strategic leadership to create innovative ways to impact client business results in all disciplines
  • Act as your client’s investment manager, looking for marketing effectiveness and efficiencies at every turn
  • Understands the role new media, digital and technology platforms within the client’s marketing mix. Inspires clients and agency to new platform solutions
  • Continually inspires teams to generate new ideas and evolve existing programs

SOLUTION DEVELOPMENT & EXECUTION

  • Oversees solution and/or campaign development stages to ensure the work meets client expectations and further development opportunities are realized through the process
  • Adds critical insights during major creative concept
  • Merchandises the performance of the work through the client organization to provide future development opportunities

FINANCIAL MANAGEMENT

  • Consistently delivers on revenue and margin targets
  • Identifies organic growth opportunities and leads development plans
  • Closely monitors and improves the financial health of account(s)
  • Considers all financial implications of business decisions, and chooses solutions that grow the agency’s bottom line

REQUIRED SKILLS:

  • A bachelor’s degree in communications or related field
  • 7+ years in a client-facing role or healthcare agency business development
  • History of identifying problems or opportunities and taking the lead in solving them
  • Skilled at presenting complex and abstract ideas clearly, and with confidence
  • Ability to inspire great work
  • Ability to manage multiple client levels and navigate different client agendas
  • Cross-functional experience (media, creative, technology, mobile, social, finance)
  • Embody a competitive spirit for both the agency, our clients, and doing innovative work
  • An articulate, friendly, “whatever-it-takes” attitude, along with a strong work ethic